A resident can rate a rideshare before the car turns the corner, review a sandwich, and score a package delivery - all in under a minute, all from a phone. After an encounter with a police officer, the same resident's only formal channel is a complaint form at city hall, a process designed decades ago and used almost exclusively when something went wrong. Every other service industry built a two-way feedback loop; policing kept a one-way grievance pipe. The result isn't just missing data - it's a public that has been taught the department only wants to hear from them when they're angry.
This infographic puts the comparison on one page: what feedback looks like everywhere else versus what it looks like after a police contact. It's an effective community-meeting opener and a sharp LinkedIn post, because nobody disputes the premise - they just haven't seen it framed that way. It also sets up the natural follow-up question: what would the modern version look like?
The answer fits on a card. See Interaction Cards for the sixty-second, scan-to-rate version built for police work.
