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    For law enforcement

    Build Strong Trust,One ScoreScore at a Time

    Recognition-first feedback from everyday encounters — verified, anonymous, and private. Celebrate excellence publicly, coach early, and share results on your terms.

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    20-minute demo · No IT setup required · Training included

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    4.7

    Trusted by Police Nationwide

    KMMKJVMK

    4.7

    Trusted by Police Nationwide

    PATH Foundation
    Virginia Innovation Partnership
    SAM.gov
    Carahsoft
    eVA
    PATH Foundation
    Virginia Innovation Partnership
    SAM.gov
    Carahsoft
    eVA
    PATH Foundation
    Virginia Innovation Partnership
    SAM.gov
    Carahsoft
    eVA
    PATH Foundation
    Virginia Innovation Partnership
    SAM.gov
    Carahsoft
    eVA

    How it works

    What happens after every interaction.

    Step 01 · Field

    Distribute custom branded cardsDistribute custom branded cardsDistribute custom branded cards

    Officers hand community members a department-branded card after each interaction. Each card is single-use and tied to the officer and the encounter.

    • Replaces the traditional business card
    • Helps officers de-escalate encounters
    • We design, print, and ship them for you

    Step 02 · Feedback

    Collect verified feedback

    Community members scan the card and share how they were treated.

    • 100% anonymous and under a minute
    • Measures explanation, listening, and professionalism
    • Two-thirds of surveys include written comments

    Step 03 · Insights

    Review real-time dashboards

    Your department reviews verified feedback as it comes in.

    • Officers, supervisors, and command each get the right view
    • Recognize strong work and coach early
    • Reports ready for CompStat and team meetings

    Step 04 · Leadership

    Show progress with data

    Lead with verified evidence of how officers treat people every day.

    • Credit officers for work that usually goes unseen
    • Metrics the mayor and council can stand behind
    • Progress you can document over time

    How it works

    What happens after every interaction.

    Officer distributing Guardian Score interaction card

    Step 01 · Field

    Distribute custom branded cardsDistribute custom branded cardsDistribute custom branded cards

    Officers hand community members a department-branded card after each interaction. Each card is single-use and tied to the officer and the encounter.

    • Replaces the traditional business card
    • Helps officers de-escalate encounters
    • We design, print, and ship them for you

    The new police business card

    Your branded card. Feedback your records never capture.

    A professional handoff after every stop. Supervisors see encounter-level scores and early-warning signals before small issues become department risk.

    • Verified, anonymous encounter feedback
    • Recognition and coaching, one dashboard
    • Live in days, no IT integration
    Guardian Score interaction card front
    Guardian Score interaction card back with survey steps and QR code

    Click the card to see the front side.Click the card to see the front side.

    In their words

    From agency leaders and community members

    Chiefs and command staff on rollout, adoption, and trust in agencies like yours. Explore case studies

    Swipe horizontally to browse reviews.

    Verified Chief ReviewFront Royal Police Department
    “It's designed as a tool we utilize to promote the fact that we're a legitimate, transparent agency. This gives me a way to prove our officers do a good job.”
    Kahle Magalis
    Kahle Magalis

    Chief of Police

    Front Royal PDFront Royal Police Department

    Verified Chief ReviewCharlottesville Police Department
    “What we started to see was more of a relational type of policing when it came to these traffic stops. Officers were just a little bit more personable.”
    Michael Kochis
    Michael Kochis

    Chief of Police

    Charlottesville PDCharlottesville Police Department

    Verified Command ReviewVirginia Commonwealth University
    “Guardian Score lets us show our community that we take every police interaction seriously. Officers and supervisors review ratings together, a crucial step for accountability and trust.”
    John Venuti
    John Venuti

    AVP of Public Safety

    VCU PDVirginia Commonwealth University

    Verified Officer ReviewWarrenton Police Department
    “At first we were skeptical. We thought it might bring more negative feedback. After using it, a lot of us really like it. It's been a positive experience for me and my colleagues.”
    Molly Kimball
    Molly Kimball

    Police Officer

    Warrenton PDWarrenton Police Department

    Verified Chief ReviewSonoma State
    “We were trying to find another way to engage our community and get real-time feedback. Guardian Score has been a great success on campus.”
    Nader Oweis
    Nader Oweis

    Chief of Police

    Sonoma State PDSonoma State Police Department

    Verified Chief ReviewFront Royal Police Department
    “It's designed as a tool we utilize to promote the fact that we're a legitimate, transparent agency. This gives me a way to prove our officers do a good job.”
    Kahle Magalis
    Kahle Magalis

    Chief of Police

    Front Royal PDFront Royal Police Department

    Verified Chief ReviewCharlottesville Police Department
    “What we started to see was more of a relational type of policing when it came to these traffic stops. Officers were just a little bit more personable.”
    Michael Kochis
    Michael Kochis

    Chief of Police

    Charlottesville PDCharlottesville Police Department

    Verified Command ReviewVirginia Commonwealth University
    “Guardian Score lets us show our community that we take every police interaction seriously. Officers and supervisors review ratings together, a crucial step for accountability and trust.”
    John Venuti
    John Venuti

    AVP of Public Safety

    VCU PDVirginia Commonwealth University

    Verified Officer ReviewWarrenton Police Department
    “At first we were skeptical. We thought it might bring more negative feedback. After using it, a lot of us really like it. It's been a positive experience for me and my colleagues.”
    Molly Kimball
    Molly Kimball

    Police Officer

    Warrenton PDWarrenton Police Department

    Verified Chief ReviewSonoma State
    “We were trying to find another way to engage our community and get real-time feedback. Guardian Score has been a great success on campus.”
    Nader Oweis
    Nader Oweis

    Chief of Police

    Sonoma State PDSonoma State Police Department

    Verified Chief ReviewFront Royal Police Department
    “It's designed as a tool we utilize to promote the fact that we're a legitimate, transparent agency. This gives me a way to prove our officers do a good job.”
    Kahle Magalis
    Kahle Magalis

    Chief of Police

    Front Royal PDFront Royal Police Department

    Verified Chief ReviewCharlottesville Police Department
    “What we started to see was more of a relational type of policing when it came to these traffic stops. Officers were just a little bit more personable.”
    Michael Kochis
    Michael Kochis

    Chief of Police

    Charlottesville PDCharlottesville Police Department

    Verified Command ReviewVirginia Commonwealth University
    “Guardian Score lets us show our community that we take every police interaction seriously. Officers and supervisors review ratings together, a crucial step for accountability and trust.”
    John Venuti
    John Venuti

    AVP of Public Safety

    VCU PDVirginia Commonwealth University

    Verified Officer ReviewWarrenton Police Department
    “At first we were skeptical. We thought it might bring more negative feedback. After using it, a lot of us really like it. It's been a positive experience for me and my colleagues.”
    Molly Kimball
    Molly Kimball

    Police Officer

    Warrenton PDWarrenton Police Department

    Verified Chief ReviewSonoma State
    “We were trying to find another way to engage our community and get real-time feedback. Guardian Score has been a great success on campus.”
    Nader Oweis
    Nader Oweis

    Chief of Police

    Sonoma State PDSonoma State Police Department

    Verified Chief ReviewFront Royal Police Department
    “It's designed as a tool we utilize to promote the fact that we're a legitimate, transparent agency. This gives me a way to prove our officers do a good job.”
    Kahle Magalis
    Kahle Magalis

    Chief of Police

    Front Royal PDFront Royal Police Department

    Verified Chief ReviewCharlottesville Police Department
    “What we started to see was more of a relational type of policing when it came to these traffic stops. Officers were just a little bit more personable.”
    Michael Kochis
    Michael Kochis

    Chief of Police

    Charlottesville PDCharlottesville Police Department

    Verified Command ReviewVirginia Commonwealth University
    “Guardian Score lets us show our community that we take every police interaction seriously. Officers and supervisors review ratings together, a crucial step for accountability and trust.”
    John Venuti
    John Venuti

    AVP of Public Safety

    VCU PDVirginia Commonwealth University

    Verified Officer ReviewWarrenton Police Department
    “At first we were skeptical. We thought it might bring more negative feedback. After using it, a lot of us really like it. It's been a positive experience for me and my colleagues.”
    Molly Kimball
    Molly Kimball

    Police Officer

    Warrenton PDWarrenton Police Department

    Verified Chief ReviewSonoma State
    “We were trying to find another way to engage our community and get real-time feedback. Guardian Score has been a great success on campus.”
    Nader Oweis
    Nader Oweis

    Chief of Police

    Sonoma State PDSonoma State Police Department

    Review cards scroll automatically.

    Verified Chief ReviewFront Royal Police Department
    “It's designed as a tool we utilize to promote the fact that we're a legitimate, transparent agency. This gives me a way to prove our officers do a good job.”
    Kahle Magalis
    Kahle Magalis

    Chief of Police

    Front Royal PDFront Royal Police Department

    Verified Command ReviewVirginia Commonwealth University
    “Guardian Score lets us show our community that we take every police interaction seriously. Officers and supervisors review ratings together, a crucial step for accountability and trust.”
    John Venuti
    John Venuti

    AVP of Public Safety

    VCU PDVirginia Commonwealth University

    Verified Chief ReviewSonoma State
    “We were trying to find another way to engage our community and get real-time feedback. Guardian Score has been a great success on campus.”
    Nader Oweis
    Nader Oweis

    Chief of Police

    Sonoma State PDSonoma State Police Department

    Verified Chief ReviewCharlottesville Police Department
    “What we started to see was more of a relational type of policing when it came to these traffic stops. Officers were just a little bit more personable.”
    Michael Kochis
    Michael Kochis

    Chief of Police

    Charlottesville PDCharlottesville Police Department

    Verified Officer ReviewWarrenton Police Department
    “At first we were skeptical. We thought it might bring more negative feedback. After using it, a lot of us really like it. It's been a positive experience for me and my colleagues.”
    Molly Kimball
    Molly Kimball

    Police Officer

    Warrenton PDWarrenton Police Department

    Verified Chief ReviewCharlottesville Police Department
    “What we started to see was more of a relational type of policing when it came to these traffic stops. Officers were just a little bit more personable.”
    Michael Kochis
    Michael Kochis

    Chief of Police

    Charlottesville PDCharlottesville Police Department

    Verified Officer ReviewWarrenton Police Department
    “At first we were skeptical. We thought it might bring more negative feedback. After using it, a lot of us really like it. It's been a positive experience for me and my colleagues.”
    Molly Kimball
    Molly Kimball

    Police Officer

    Warrenton PDWarrenton Police Department

    Verified Chief ReviewFront Royal Police Department
    “It's designed as a tool we utilize to promote the fact that we're a legitimate, transparent agency. This gives me a way to prove our officers do a good job.”
    Kahle Magalis
    Kahle Magalis

    Chief of Police

    Front Royal PDFront Royal Police Department

    Verified Command ReviewVirginia Commonwealth University
    “Guardian Score lets us show our community that we take every police interaction seriously. Officers and supervisors review ratings together, a crucial step for accountability and trust.”
    John Venuti
    John Venuti

    AVP of Public Safety

    VCU PDVirginia Commonwealth University

    Verified Chief ReviewSonoma State
    “We were trying to find another way to engage our community and get real-time feedback. Guardian Score has been a great success on campus.”
    Nader Oweis
    Nader Oweis

    Chief of Police

    Sonoma State PDSonoma State Police Department

    /5

    Average Guardian Score

    +

    Community members served

    %

    Include written comments

    %

    Surveys completed

    Size your department's feedback gap

    What positive interactions is your department leaving uncaptured?

    Enter sworn officers and weekly contacts to estimate positive encounters that never become part of your performance record.

    Estimated annual impact

    Positive interactions
    Surveys completed
    Written comments

    A sample of verified community comments from real interactions.

    Swipe horizontally to browse reviews.

    Roadside assist
    "The officer was a true guardian angel. When our car tire blew out, he stayed with us throughout the night, ensuring our safety and well-being."
    Verified community feedback
    Share
    Helping a visitor
    "My elderly mother and I were misdirected to the wrong parking garage. The officer saw our distress and offered to help. She escorted us until we found the right garage and our car."
    Verified community feedback
    Share
    Going the extra mile
    "The officer saved me in my moment of despair. He made my problem his problem and worked until he found a solution. 10/10 officer."
    Verified community feedback
    Share
    Roadside assist
    "The officer was a true guardian angel. When our car tire blew out, he stayed with us throughout the night, ensuring our safety and well-being."
    Verified community feedback
    Share
    Helping a visitor
    "My elderly mother and I were misdirected to the wrong parking garage. The officer saw our distress and offered to help. She escorted us until we found the right garage and our car."
    Verified community feedback
    Share
    Going the extra mile
    "The officer saved me in my moment of despair. He made my problem his problem and worked until he found a solution. 10/10 officer."
    Verified community feedback
    Share
    Roadside assist
    "The officer was a true guardian angel. When our car tire blew out, he stayed with us throughout the night, ensuring our safety and well-being."
    Verified community feedback
    Share
    Helping a visitor
    "My elderly mother and I were misdirected to the wrong parking garage. The officer saw our distress and offered to help. She escorted us until we found the right garage and our car."
    Verified community feedback
    Share
    Going the extra mile
    "The officer saved me in my moment of despair. He made my problem his problem and worked until he found a solution. 10/10 officer."
    Verified community feedback
    Share
    Roadside assist
    "The officer was a true guardian angel. When our car tire blew out, he stayed with us throughout the night, ensuring our safety and well-being."
    Verified community feedback
    Share
    Helping a visitor
    "My elderly mother and I were misdirected to the wrong parking garage. The officer saw our distress and offered to help. She escorted us until we found the right garage and our car."
    Verified community feedback
    Share
    Going the extra mile
    "The officer saved me in my moment of despair. He made my problem his problem and worked until he found a solution. 10/10 officer."
    Verified community feedback
    Share

    Review cards scroll automatically.

    Roadside assist
    "The officer was a true guardian angel. When our car tire blew out, he stayed with us throughout the night, ensuring our safety and well-being."
    Verified community feedback
    Share
    Helping a visitor
    "My elderly mother and I were misdirected to the wrong parking garage. The officer saw our distress and offered to help. She escorted us until we found the right garage and our car."
    Verified community feedback
    Share
    Going the extra mile
    "The officer saved me in my moment of despair. He made my problem his problem and worked until he found a solution. 10/10 officer."
    Verified community feedback
    Share
    Roadside assist
    "The officer was a true guardian angel. When our car tire blew out, he stayed with us throughout the night, ensuring our safety and well-being."
    Verified community feedback
    Share
    Helping a visitor
    "My elderly mother and I were misdirected to the wrong parking garage. The officer saw our distress and offered to help. She escorted us until we found the right garage and our car."
    Verified community feedback
    Share
    Going the extra mile
    "The officer saved me in my moment of despair. He made my problem his problem and worked until he found a solution. 10/10 officer."
    Verified community feedback
    Share

    The Feedback Platform

    One real-time platform for officer, squad, and department feedback from everyday encounters.

    Recognize excellent officer work
    Stay proactive before issues reach your desk
    Make procedural justice measurable
    Explore the platformAll solutions

    Trusted by Police Departments Nationwide

    Charlottesville Police Department logoFront Royal Police Department logoWarrenton Police Department logoVirginia Commonwealth University Police Department logo
    Guardian Feedback Platform dashboard preview

    Frequently Asked Questions

    View all FAQs

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