Most community feedback about policing fails one simple question: did this person actually interact with an officer? Open web forms, town-hall comment cards, and social media invite anyone to weigh in - including people with no encounter to describe. The moment a council member or union rep asks who submitted the data, an unverified system collapses. Verification is not a feature of a feedback program; it is the whole ballgame.
This infographic walks through the four steps of a verified interaction. An officer hands over a single-use QR card at the end of a contact - proof the encounter happened, with no identity attached. The community member completes a survey in under sixty seconds, anonymously, in 26+ languages. Their responses score five specific behaviors rooted in procedural justice research. Those scores flow into dashboards as trend data supervisors can actually coach from. Each step protects the next: without the card there is no verification, without anonymity there is no honesty, and without behavior-level scoring there is no coaching signal.
Use it in a procurement packet or command-staff briefing the next time someone asks how the data can be trusted. For the mechanics of the cards themselves, see Interaction Cards.
